Data Protection Policy
How we collect, use, and protect your personal information
We at Old Bills Pest Control are committed to protecting your privacy and complying with UK data protection laws (including GDPR). This policy explains what data we collect, how we use it, and your rights.
We may collect the following types of personal data:
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Name, address, phone number, email address
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Details of the service you request
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Payment information (bank or card details), only as needed to process payments
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If you contact us, any information you provide (e.g. via phone, email, web form)
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Website usage data (via cookies, see below)
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We use your personal data for these purposes:
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To provide pest control services and maintain our customer relationships
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To arrange appointments, provide quotes, send invoices, take payment
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To communicate with you (e.g. confirming appointments, responding to your enquiries)
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To comply with legal obligations (e.g. tax, health & safety, environmental regulations)
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For marketing, only if you've given us permission (you can opt out any time)
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To improve our services and maintain our website (e.g. performance, usability)
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We rely on one or more of the following to process your data:
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Your consent (when required)
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Performance of a contract (providing services that you request)
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Our legitimate interests (e.g. improving our service, managing our business)
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We may share your personal data with:
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Service providers we use (e.g. payment processors, software providers)
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Partners or subcontractors working on our behalf to deliver services
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No selling of your data to third parties for marketing without your explicit consent
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We have appropriate technical and organisational measures to keep your data secure, protecting against unauthorised or unlawful processing, accidental loss, destruction, or damage
We keep your personal data only for as long as necessary. The periods will depend on what the data is used for, legal requirements (e.g. financial records for tax), or insurance purposes.
You have these rights in relation to your personal data:
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Right to access the data we hold about you
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Right to correct inaccurate or incomplete data
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Right to delete your data ("right to be forgotten") in certain circumstances
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Right to restrict or object to processing
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Right to data portability, where applicable
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Right to withdraw consent (where processing based on consent)
To exercise any of your rights, contact us at:
Old Bill's Pest Control
C/O Cox Costello & Horne Batchworth Lock House, 99 Church Street, Rickmansworth, England, WD3 1JJ
01494 581803
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We use cookies and similar technologies on our website to:
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Enable basic functionality (e.g. remember your settings)
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Analyse how website is used to improve it's content and navigation
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Serve relevant advertising (if applicable)
You can manage or block cookies via your browser settings.
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We may update this policy from time to time. If we do, we'll post the new version on our website and update the "last updated" date.
If you have any questions or concerns about this policy, please contact:
Old Bill's Pest Control
C/O Cox Costello & Horne Batchworth Lock House, 99 Church Street, Rickmansworth, England, WD3 1JJ
01494 581803
Old Bills Pest Control is registered in England & Wales. This policy is governed by UK law.